Conversations that sell.
Rufori orchestrates every customer call — for more appointments, trust and revenue. 24/7. In fluent German.
Platform
How a call unfolds.
Listen, understand, act, hand over — one continuous conversation loop. No keypad menu, no hold music, no read-out script.
01
Call comes in
On your number, around the clock
02
Listening
Natural speech, interruptible at any time
03
Understanding
Request, name, context — known callers recognised
04
Acting
Appointment, callback, answer — right in the call
05
Handing over
Transfer to your team or a documented callback
04a
Your stored knowledge
Answers from your material
04b
Appointments & records
Calendar, CRM, tasks
04a and 04b happen during step 04 — mid-conversation.
Capabilities
What the assistant does.
Not a kit of parts, but a front desk: it takes down requests, books appointments — and knows when a human has to take over.
A real conversation
It can be interrupted, waits through pauses for thought and asks instead of guessing. Asked directly, it says honestly that it is an AI.
Your knowledge
Answers come from the documents you upload, not from the open internet. What isn't stored isn't claimed.
Appointments & callbacks
Requested slots recorded in structured form — with calendar access, booked straight into free slots. Callbacks are logged, never lost.
Connected to your systems
Leads, appointments and cases land where your team already works: calendar, CRM, industry software.
Transcripts & analysis
Every call readable afterwards, with summary, internal note and export. Live calls visible in the dashboard as they happen.
Guardrails by default
Central rules sit above every assistant: no invented figures, no disclosure of internal matters, never posing as a human.
The platform behind it.
Assistants, contacts and workflows come together in one place. That is the difference between a script someone wrote once and a system that learns from real calls.
One place for everything
Assistants, contacts, campaigns, appointments and reporting — instead of a patchwork of separate tools.
Answers without delay
The assistant picks up immediately and responds at conversational pace, not after a noticeable pause.
Rules that keep learning
When a behaviour stands out negatively in real calls, the rule is tightened centrally — and applies to every assistant from the next call on.
A human stays reachable
Complaints, expert questions or a request for a person lead to a transfer or a documented callback. Never to a dead end.
Guardrails, data flow and escalation paths stay under your control.
Maximally reliable.
Endlessly scalable.
Our platform orchestrates the full AI Agent lifecycle — secure, reliable, and with measurable outcomes.
Click on a phase
DEFINE
Define intelligent AI agents that fit seamlessly across every channel and can be extended flexibly.
Learn moreTEST
Test your AI agents with built-in simulation and QA tools — under real-world conditions, before go-live.
Learn moreOPTIMIZE
Optimize your AI agents using real data from past conversations — for better customer experiences and bigger impact.
Learn moreSCALE
Scale your AI agents globally with no compromise on performance or reliability — across every channel and language.
Learn moreIntegration
Three phases. Full control.
Rufori brings your data in before, during and after every call — with nobody taking notes.
Phase 1
Before the call
Upload your contacts
No tech needed
Upload one file and the assistant knows every caller by name: customer number, recent cases, open appointments.
Customer data before the call
Full flexibility
The assistant pulls the record from your system before it picks up — name, open cases, last contact.
Phase 2
During the call
Actions during the call
In real time
Look up, add or change data mid-conversation — without keeping the caller waiting.
Calendar integration
One click
Connect your calendar in one click. The assistant books, moves and confirms appointments — working hours and availability included.
Phase 3
After the call
Summary by email
Built in
After every call, a summary in your inbox: request, contact details, next step. No setup required.
Handover to your system
Freely adaptable
Transcript, summary and the key fields land automatically where your team continues the work.
Want to see the platform live?
15 minutes, a real call, your own use case. No sales — just product.