The same assistant, just typed.
Not everyone wants to call. Web chat answers the same questions from the same knowledge base, books the same appointments and hands over to your team by the same rules.
What chat delivers
No second knowledge base
You upload your documents once. What the assistant says on the phone, it writes in chat.
Appointments in the chat window
Show open slots, pick one, confirm — without a detour through a booking form.
Switch to a call
When it gets complicated, chat offers the conversation: right in the browser or as a callback.
A lead, not a transcript
What you get is not a chat log to read through, but a contact with request and next step in your CRM.
How it works
- 1
Embed
Add the script tag, choose placement and colours, set an opening message per page.
- 2
Answer
The assistant answers from your documents. What is not in them is not claimed.
- 3
Close
Book an appointment, log a callback or hand over to a person — whatever the request needs.
Typical chats
- Recurring questions about process, price and lead time
- After-hours visitors who do not want to call
- Existing customers with short questions on an open case
- International visitors writing in English or Spanish
Chat and phone from one source.
In the demo we ask the assistant the same question once by phone and once in chat. You compare the answers.