Only the contacts worth having.
The assistant asks about need, timing and responsibility — politely, but completely. Your sales team gets scored contacts instead of a list of callback requests.
How qualification works
Your questions
You define what makes a good lead — industry, volume, timing, region, decision authority.
Ask, don't guess
If an answer is evasive, the assistant follows up. If it stays unclear, that goes in the record — not an invented assessment.
A score with a reason
Every lead gets a rating and the sentence it is based on. Traceable instead of gut feeling.
Hot leads move on immediately
If everything fits, an appointment or a transfer to the right colleague follows right away.
How qualification runs
- 1
Define criteria
Together we define what A, B and C mean — in your words, not in a generic model.
- 2
Capture during the call
The questions come at the right moment, not as an interrogation at the start.
- 3
Hand over
Lead, score, reason and transcript land in the CRM — with the right owner in the right pipeline.
Typical cases
- Enquiries from paid ads that need a fast verdict
- Tenders and project requests with a minimum volume
- Calls from outside your service area that need a polite no
- Prospects still far from a decision
Test it with your criteria.
Give us three questions your sales team always asks. We build them in and you hear the result.