The way your company sounds.
A law firm sounds different from a car dealership. You decide what the assistant is called, how it greets, how detailed it answers and which voice it uses.
What you define
Role and greeting
Name, function and the first sentence every caller hears — word for word as you specify it.
Tone and pace
Brief and factual or detailed and explanatory. Formal or relaxed. Faster or calmer delivery.
Pick a voice
Choose from a set of natural voices — male, female, younger, calmer. With your own voice on request.
Several personas
Front desk, sales and on-call can sound different while running on the same knowledge base.
From draft to voice
- 1
Create the profile
Describe role, greeting, tone and style in plain words — no prompt engineering needed.
- 2
Listen to a sample
Before going live you test the conversation yourself and change what does not fit.
- 3
Assign
Attach the persona to a number, a campaign or a channel — phone and chat separately if you like.
What it is used for
- A calm, formal front desk for a firm or practice
- An active, selling tone for outbound campaigns
- A brief on-call persona that only asks what is necessary
- Different personalities for several locations or brands
Hear the difference.
We set up two personas with your greeting and you decide, after listening, which one stays.