The appointment is set before they hang up.
No note, no callback, no reconciliation the next morning: the assistant sees your free slots, offers the ones that fit and enters the appointment right away.
What matters when booking
Real availability
Only what is genuinely free gets offered — including buffers, travel time and blocked periods.
Rules per appointment type
Consultation, workshop, viewing: duration, lead time and the responsible person differ per type.
Move and cancel
That happens on the call too. The calendar updates immediately and everyone involved is notified.
Fewer no-shows
Confirmation right after the call, reminder before it — with a short follow-up call on request.
From request to calendar entry
- 1
Clarify the need
What it is about and how long it takes — that determines the right appointment type.
- 2
Offer slots
The assistant names two or three concrete times instead of asking an open question.
- 3
Book and confirm
Calendar entry, confirmation to the customer, note in the CRM — all in the same moment.
Typical appointment types
- Consultations with lead time and fixed duration
- Workshop and service slots with limited capacity
- Viewings with travel time between two properties
- Callback slots at a time that suits the customer
Book into a real calendar.
In the demo we connect a test calendar and you watch the entry appear while you are still talking.